SIZ manually issued several thousand certificates each year—printed, packaged, and sent by post. This process was time-consuming, error-prone, and no longer up to date. It was also essential that learners could access their certificates without any technical instruction or support.
By integrating Virtualbadge.io, the entire process was digitized. After passing an exam, participants automatically receive a personalized link, which allows them to access their digital certificate directly or link it to their LinkedIn profile. The entire issuance process is fully automated.
SIZ went live in just four weeks without any technical obstacles. Since the go-live, hundreds of certificates have already been issued—without a single support request. The solution is intuitive, efficient, and fully scalable for all parties involved.
SIZ – Swiss IT Certificate – is a well-established certification organization based in Switzerland. For over 25 years, it has been offering ICT exams for non-technical professions, especially in the commercial sector, in high schools, secondary schools, and adult education. Each year, SIZ issues several thousand certificates—an essential credential for students and career changers.
Until recently, the certificates were issued manually: After passing an exam, the certificates were printed on special paper, packaged individually, and sent by post. Given the high volume of exams, this meant a significant time investment, postage and material costs, and potential for human error.
User-friendliness was another important factor. Certificates needed to be intuitively accessible for all users—especially students—without requiring any additional support. Smooth and simple processes were also crucial in communications with schools.
SIZ AG opted for a fully digital certificate issuance process using Virtualbadge.io. The goal was to keep internal workflows largely unchanged while replacing the manual printing and mailing process with a modern, automated solution.
The technical implementation was highly efficient: Instead of triggering the printer, the exam platform now sends an automated request to Virtualbadge.io upon successful exam completion. In the user’s personal interface, an individual link is then activated, allowing access to the digital certificate.
The certificate is instantly available for download or can be linked directly to LinkedIn. Users access their certificate directly via the personalized link—no manual intervention or additional steps required.
Despite the complexity—SIZ AG manages over 15 different certificate types—the implementation went smoothly. The Virtualbadge.io team provided active support throughout the short project duration, and the system was fully live within just four weeks.
The new system rollout was a complete success for SIZ AG. Just days after go-live, several hundred certificates had been issued automatically—without a single support case. For Managing Director Wolfram Schmidt, this was clear proof of the solution’s real-world reliability:
“Our developer was surprised—normally there’s always something that goes wrong when setting up interfaces. This time, it just worked. We had hundreds of certificate downloads without a single support request—that’s the most important success for us.”
The internal transition was also a success: all manual work was eliminated. The entire issuance process was automated at the push of a button, without requiring complex adjustments to the platform’s logic or user interface.
Another key advantage was the immediate acceptance by learners. Users intuitively accessed their certificates without the need for instructions—clear evidence of a well-integrated, user-friendly process.
By implementing Virtualbadge.io, SIZ AG successfully modernized its certificate process—in record time and without technical friction. The move from a paper-based to a fully automated, digital solution not only saves resources but also significantly improves the user experience.
A system that works reliably, integrates seamlessly, and paves the way for the future of digital certification—completely free of support overhead.
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