“Badges” refer to the number of badge campaigns that you can have simultaneously active in your account. Example: A Starter account gives you the possibility to activate only one badge at a time. Once a badge campaign is active, the added participants can issue their own virtual badges.

You need participant credits to add participants to your badge campaigns. Each credit gives one participant the right to issue one virtual badge. These credits are consumed as soon as you add participants to a badge campaign. Your credits are restored by the end of each billing cycle according to your chosen plan. Additional credits can be purchased directly through your account and have no expiration date.
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You can add additional badges to your subscription at any time directly for your billing settings. Additional participant credits can be purchased in a one-time payment and have no expiration date.

Yes, you can cancel your subscription at any time directly from your billing settings.

I am sure we can find a tailor-made solution that fits your needs. Just send us an e-mail at contact@virtualbadge.io and we will reach out to you.

Once a badge campaign is set to active, it will remain active for an unlimited time. As long as a campaign is active, it is consuming your account’s quota of available badge campaigns. You can pause your campaigns at any time :)

No, your participants never lose access to virtual badges that were already created. But if you cancel your subscription (or pause a badge campaign) new virtual badges from that campaign can not be issued.

After the trial period ends, you receive a Starter plan. Starter plans do not include Virtual Badges as Online Certificates (with individual IDs), nor do they create unique certificate pages for each badge. If you issued VirtualBadges with this feature during the trial period and then decided to downgrade to a free plan, your subscribers will no longer be able to access their unique certificate pages for validation purposes, but will always be able to access their existing badges.
Please consider upgrading to an Expert plan if you need long-term access to the unique certificate pages to verify the legitimacy of your issued Virtual Badges.